Shipping policy
At Ela Ridge Co., we aim to deliver your order as quickly as possible.
Processing Time
Orders are processed within 1–3 business days.
Shipping Time
Estimated delivery time is 7–15 business days depending on your location.
Delays
Shipping times are estimates and may be affected by external factors such as customs, weather, or carrier delays. We are not responsible for delays once the package has been shipped.
Incorrect Address
Customers are responsible for providing accurate shipping information. We are not responsible for orders shipped to incorrect addresses provided at checkout.
Lost or Stolen Packages
Ela Ridge Co. is not responsible for lost or stolen packages once they are marked as delivered. Please contact the shipping carrier for assistance.
Order Tracking
Tracking information will be provided once your order has shipped.
Contact
For any shipping questions, contact us at Elaridgeco@gmail.com.